Cancellation & Refund Policy

We understand that circumstances may arise where you need to cancel or amend your order. To ensure a smooth process, please take note of the following cancellation policy:

Cancellation Window: Any cancellation request must be initiated within 24 hours of the purchase.

Refund Method: Refunds will be processed exclusively in the form of a gift card, store credit, or a discount coupon. The validity of the discount coupon may vary depending on the specific case.

Time Limit: After the initial 24-hour period, no cancellation requests will be accepted. We encourage you to carefully review your order before confirming your purchase.

Amendments to Orders: Any amendments to your order, such as changes in address, size, or color, can only be made within the first 24 hours of placing the order.

Cancellation/Amendment Requests: To initiate a cancellation or amendment request, please email us at support@hellbound.in with your order details and the specific changes you wish to make. We will do our best to accommodate your request.

Right to Deny Requests: We reserve the right to deny cancellation or amendment requests if they fall outside the specified time frames or for other valid reasons.

Your satisfaction is of utmost importance to us, and we appreciate your understanding of these policies as they enable us to provide you with the best possible service. If you have any further questions or concerns, feel free to reach out to us.

Refund Policy:

In the event of a cancellation, please be aware of our refund policy:

Refund Method: Refunds will be issued in the form of a gift card, store credit, or discount coupon, depending on the circumstances.

Validity of Discount Coupon: The validity of any discount coupon issued as a refund will be determined on a case-by-case basis.

No Cash Refunds: Please note that we do not provide cash refunds.

We appreciate your understanding of our refund policy, which allows us to maintain the quality of our products and services. If you have any questions or concerns, please do not hesitate to contact us at support@hellbound.in.

Note: These policies are subject to change, and any updates will be reflected on our website.