Shipping Policy

At Hellbound, we extend our commitment to providing a refined and reliable shipping experience. Please take a moment to acquaint yourself with our Shipping Policy:

Free Shipping: Enjoy free shipping pan India for all orders with online payments.

Cash on Delivery (COD) Charges: For Cash on Delivery (COD) orders, a nominal fee of ₹50 - ₹100 applies pan India.

Order Processing and Dispatch: Orders are meticulously processed and dispatched within 2-4 days, excluding weekends and holidays.

Dispatch Considerations: Dispatch timings may experience slight delays due to factors such as heightened demand, technical or mechanical challenges, or unforeseen natural conditions. Your understanding and patience during such instances are sincerely appreciated.

Delivery Timeframes: Following dispatch, kindly anticipate a delivery window of 2-3 days for metro cities and up to 10 days for rural or remote areas. In an ideal case of delivery to a metro city, the product will be processed and delivered within 4 days.

Courier Service Partners: We entrust the delivery of your orders to reputable third-party courier services such as Bluedart, Delhivery, and DTDC. While we strive for impeccable service, Hellbound cannot assume responsibility for any loss, damages during transit, or delivery delays. Should such issues arise, we recommend initiating a complaint with the respective courier company, and we stand ready to assist you in any way possible.

Undelivered Shipments: In cases of RTO or failed delivery due to an incorrect/incomplete address, receiver's unavailability or refusal, or any other reason beyond our control, Hellbound cannot be held responsible. We strongly advise customers to double-check the shipping address during checkout.

In such instances, we reserve the right to charge a re-shipping cost. Regrettably, refunds are not possible.

Communication and Tracking: All pertinent updates regarding shipping and delivery will be promptly communicated via the contact email provided during the checkout process.

To effortlessly monitor the real-time status of your order/shipment, kindly visit our dedicated order tracking page.

We express our gratitude for choosing Hellbound. For any queries or assistance, feel free to reach us at support@hellbound.in.

Note: This Shipping Policy is subject to occasional updates, and any modifications will be duly reflected on our website.